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Plan and Subscription Management

Your aprity plan determines which features are available, how many scans you can run, and how many orgs you can connect. This guide covers how plans work, how to check your current plan, and how to upgrade.

How Plans Work

aprity offers four plans: Trial, Starter, Professional, and Enterprise. Each plan is associated with an activation code that you enter during registration.

Trial plan

  • Duration: 14 days from registration.
  • Scans: 4 total (not per day or per week -- 4 scans for the entire trial period).
  • Auto-expiration: After 14 days, the trial expires automatically. You can still view previously generated documentation, but you cannot run new scans.
  • Upgrade path: Enter a paid activation code in Settings to upgrade without reinstalling the package.
caution

Trial scans are limited. Plan your first scan carefully to get the most value. See Scan Strategy for guidance on what to document first.

Paid plans are activated via an activation code provided by your aprity account manager or purchased through the aprity website. Paid plans do not expire as long as the subscription is active.

Feature Auto-Enrichment

When you launch a scan, aprity automatically enables all features your plan is entitled to, even if you did not explicitly request them. For example:

  • A Professional plan user launching a scan automatically gets Global Analysis enabled.
  • An Enterprise plan user automatically gets Execution Graph data generated.

You do not need to configure individual features. If your plan includes it, it is enabled.

note

If you request a feature that is not included in your plan, the scan will be rejected with a 403 error indicating the feature requires a higher plan.

Checking Your Current Plan

In the aprity app

  1. Open the aprity app in Salesforce.
  2. The home screen displays your current plan name and a badge (e.g., "Enterprise").
  3. Navigate to Settings for detailed subscription information including:
    • Plan name and tier
    • Connected orgs count
    • Remaining scan quota (for Trial and Starter plans)
    • Feature entitlements

Plan indicators in the UI

Certain features display plan badges to indicate availability:

  • The Execution Graph tab shows an "Enterprise" badge.
  • The Schedule tab is only visible on Professional and Enterprise plans.
  • Output format options are filtered based on your plan (for example, DOCX is only available on Professional and Enterprise).

Upgrading Your Plan

From Trial to a paid plan

  1. Contact your aprity account manager or visit aprity.ai to purchase a plan.
  2. You will receive a new activation code via email.
  3. In the aprity app, go to Settings.
  4. Enter the new activation code and click Activate.
  5. Your plan is upgraded immediately. No reinstallation is required.

From a paid plan to a higher tier

The process is the same as upgrading from Trial:

  1. Obtain a new activation code for the target plan.
  2. Enter it in Settings > Activation Code.
  3. Features are enabled immediately upon activation.

What happens to existing data

Upgrading your plan does not affect existing scan results or generated documentation. All previously generated documentation remains accessible. New features become available for subsequent scans.

Plan Limits and Quotas

For a detailed comparison of features and limits across all plans, see Plan Comparison.

For information on scan quotas, metadata item limits, and data retention policies, see Quotas and Limits.

Contacting Sales

For questions about Enterprise pricing, volume licensing, or custom plans:

For technical support and plan-related issues: