Upgrade Paths
aprity plans are designed to grow with your team. You can upgrade at any time, and changes take effect immediately.
Available upgrade paths
Trial --> Starter --> Professional --> Enterprise
You can upgrade from any plan to any higher plan. Skipping tiers is supported (for example, upgrading directly from Trial to Professional).
Downgrades are not self-service. If you need to move to a lower plan, contact support@aprity.ai.
How to upgrade
Self-service (Trial, Starter, Professional)
- In the aprity app, go to Settings > Subscription.
- Click Upgrade Plan.
- Select your desired plan.
- Complete the checkout process.
- Your new plan is active immediately.
Enterprise
Enterprise plans require a conversation with the aprity sales team to configure your specific needs (custom templates, BYOLLM, SLA terms, etc.).
- Contact sales@aprity.ai to start the process.
- Your account manager will prepare a proposal based on your org count, scan frequency, and feature requirements.
What happens when you upgrade
Immediate changes
- Plan limits increase immediately. New scan quotas, org limits, and feature access take effect right away.
- Feature auto-enrichment. When you upgrade, aprity automatically enables all features your new plan is entitled to. You do not need to manually enable each feature.
- Existing data is preserved. All previously generated documentation and scan history remain accessible.
Feature unlocks by plan
| Upgrading to | New features unlocked |
|---|---|
| Starter | Increased object limit (20), 3-month data retention |
| Professional | Multi-org (3), DOCX export, all 6 languages, scheduled scans, On-Demand Docs, Global Analysis, 12-month retention |
| Enterprise | Unlimited orgs, Confluence, Salesforce Knowledge, Execution Graph, BYOLLM, custom templates, unlimited retention |
Billing
- Upgrades are prorated. You are credited for the unused portion of your current billing period.
- The new plan's pricing applies from the upgrade date.
Upgrading from Trial
When upgrading from a Trial plan:
- Your remaining trial period is replaced by the new plan.
- The Connected App configuration and JWT authentication remain in place -- no reinstallation needed.
- Any documentation generated during the trial remains accessible under the new plan's retention policy.
Frequently asked questions
Can I add more orgs without changing plans? The number of connected orgs is fixed per plan (1 for Starter, 3 for Professional, unlimited for Enterprise). To add more orgs, upgrade to the next plan tier.
Do I lose my data when upgrading? No. All existing scans, documentation, and configuration are preserved.
Can I try Enterprise features before committing? Contact sales@aprity.ai to discuss a guided demo or proof-of-concept for Enterprise features.