Trial Expired
When your aprity trial period ends, scan functionality is disabled. This guide explains what to expect, how to upgrade, and what happens to your existing data.
What happens when the trial expires
When your trial expires:
- Scans are disabled. You cannot start new scans or retry failed scans.
- Existing documentation remains accessible. All documentation generated during the trial is still available for viewing and downloading.
- Connectors are paused. Integrations such as Confluence publishing are suspended but not deleted. They will resume once you upgrade.
- Settings are preserved. Your org registration, Connected App configuration, and user assignments remain intact.
You will receive email reminders at 5 days and 1 day before your trial expires, giving you time to evaluate and plan your upgrade.
Trial grace period
After the trial expires, there is a 14-day grace period during which:
- Your configuration and generated documentation are fully preserved.
- You can still access the aprity app to review existing documentation.
- You can upgrade to a paid plan at any time to restore full functionality.
After the 14-day grace period, your data may be scheduled for cleanup. Upgrade before this window closes to ensure continuity.
How to upgrade
- In the aprity Salesforce app, go to Settings > Plan.
- Review the available plans and select the one that fits your needs.
- Click Upgrade and follow the payment process.
- Once payment is confirmed, scan functionality is restored immediately.
Alternatively, contact your account manager or email support@aprity.ai to discuss plan options and enterprise pricing.
What carries over to a paid plan
When you upgrade from a trial to a paid plan, everything is preserved:
| Item | Carried over? |
|---|---|
| Org registration and JWT configuration | Yes |
| Previously generated documentation | Yes |
| User permission set assignments | Yes |
| Connector configurations (Confluence, etc.) | Yes |
| Scan history and results | Yes |
There is no need to reinstall the managed package, re-register your org, or reconfigure the Connected App. The upgrade is seamless.
Choosing a plan
aprity offers several plan tiers:
- Starter -- Core documentation features for small orgs.
- Professional -- Extended metadata limits, additional export formats.
- Enterprise -- Full feature set including Confluence, DOCX export, BYOLLM, custom templates, and always-on infrastructure.
For detailed plan comparisons, visit aprity.ai/pricing or contact support@aprity.ai.
Frequently asked questions
Can I extend my trial?
Trial extensions are handled on a case-by-case basis. Contact support@aprity.ai with your Org ID and the reason for the extension request.
What if I do not upgrade before the grace period ends?
After the 14-day grace period, your scan data and generated documentation may be deleted. Your org registration is preserved, so if you upgrade later, you will not need to reinstall or reconfigure -- but you will need to run new scans.
Can I switch plans later?
Yes. You can upgrade or change plans at any time from Settings > Plan in the aprity app.