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Frequently Asked Questions

What is aprity?

aprity is an enterprise platform that automatically generates functional, technical, and compliance-ready documentation from your Salesforce metadata. It extracts your org configuration, computes dependency graphs, and uses AI to explain what exists in plain language.

Which Salesforce editions are supported?

aprity works with Enterprise, Unlimited, Developer, and Performance editions. It requires API access (Salesforce API enabled). Essentials and Professional editions without API access are not supported.

How does aprity connect to my Salesforce org?

aprity uses JWT Bearer authentication, the most secure server-to-server method. You upload a certificate to a Connected App, and aprity authenticates without ever storing your password.

Is my data safe?

Yes. aprity is hosted on Azure (France Central), uses HMAC-authenticated APIs, tenant-isolated storage, and encrypts all data at rest and in transit. Metadata content can be purged after documentation is generated.

What output formats are available?

Depending on your plan: Markdown, HTML, Word (DOCX), PDF, Salesforce Knowledge articles, and Confluence pages. Trial plans include Markdown, HTML, and PDF.

How long does a scan take?

It depends on the size of your org. A typical scan with 50-100 metadata items takes 5-15 minutes. Larger orgs (500+ items) can take 30-60 minutes. You can track progress in real time.

Can I connect multiple Salesforce orgs?

Yes. Starter plans support 1 org, Professional supports up to 3, and Enterprise supports unlimited orgs.

What languages are supported for documentation?

aprity generates documentation in 6 languages: English, French, Spanish, German, Italian, and Portuguese. Starter plans are limited to English only.

What happens when my trial expires?

After 14 days, scan functionality is disabled but you can still access previously generated documentation. Upgrade to a paid plan to continue generating new documentation.

Can I use my own AI provider?

Enterprise plans include BYOLLM (Bring Your Own LLM), letting you use your own Azure OpenAI, Anthropic, or OpenAI API keys for documentation generation.

How do I get support?

Email us at support@aprity.ai or use the in-app Feedback feature to report issues directly from within Salesforce.

Is aprity available on AppExchange?

Yes, aprity is distributed as a Salesforce managed package. You can install it directly from AppExchange.